Privacy Policy

Privacy Policy

Effective Date: 26/03/2024

Anansi Tech Private Limited ("Company", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit or interact with our website (https://anansitech.in), in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA/CPRA).

Note: Where there is a conflict between these laws, the DPDP Act shall prevail for Indian data principals and processing within India. Where GDPR or CCPA/CPRA imposes additional requirements not found in the DPDP Act, such clauses are included herein to ensure compliance for international users.

1. Data We Collect

We collect the following categories of personal data:

• Identifiers: Name, email, phone number, IP address
• Business Information: Company name, GSTIN (if applicable)
• Device and Usage Data: Browser type, device type, operating system, interaction data
• Cookies and Tracking Data: Usage patterns, analytics data
• Any additional information you provide through social media, forms, chat, email, or feedback

We do not knowingly collect data from children under 18 years of age.

2. Legal Basis for Processing

We process personal data under the following legal bases:

• Consent
• Contractual necessity
• Legal obligation
• Legitimate interests (e.g., improving services, securing platform)

Where required under GDPR, we seek explicit consent for processing sensitive personal data or for international data transfers.

3. Use of Personal Data

Your data may be used to:

• Respond to inquiries and provide customer support
• Deliver services and fulfill contracts
• Send updates, alerts, and administrative messages
• Improve website functionality and user experience
• Comply with legal obligations and respond to lawful requests

4. Sharing and Disclosure

We may share your data with:

• Internal staff or departments
• Trusted service providers (e.g., cloud hosting, email tools, analytics)
• Legal or regulatory authorities upon valid request
• In connection with business transfers (e.g., merger, acquisition)

We do not sell personal data.

5. Data Subject Rights

You have the following rights:

• Access to your data
• Correction of inaccurate data
• Erasure (Right to be Forgotten, where applicable)
• Restriction of processing
• Data portability (GDPR)
• Withdraw consent at any time
• Opt-out of sale/sharing of personal data (CCPA)
• Non-discrimination for exercising privacy rights (CCPA)
• Lodge a complaint with your local authority (or Data Protection Board of India)

To exercise any of these rights, contact us at privacy@anansitech.in

6. Data Retention

We retain your personal data:

• As long as necessary to fulfill the purposes outlined
• As required by law or regulation
• Until consent is withdrawn (where applicable)

7. Cross-Border Data Transfers

Data may be processed or stored in jurisdictions outside your own. Where required by GDPR:

Transfers outside the EU/EEA are protected by Standard Contractual Clauses (SCCs) or equivalent safeguards

8. Cookies and Tracking

We use cookies and similar technologies for:

• Session management
• Analytics and performance (e.g., Google Analytics)
• User personalization

Users may control cookies through browser settings. For EU visitors, we display a cookie consent banner compliant with GDPR.

9. Data Security

We implement appropriate safeguards to protect your data including:

• HTTPS encryption
• Access controls
• Security audits and staff training

However, no system is fully secure. We disclaim liability for breaches beyond our control.

10. Data Breach Notification

In the event of a personal data breach, we will notify the Data Protection Board of India as required under the DPDP Act. Where applicable under GDPR, we will also notify relevant supervisory authorities and affected data subjects in a timely manner.

11. Third-Party Links

Our website may contain links to external websites not controlled by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

12. Grievance Redressal Mechanism

If you have any grievance regarding the processing of your personal data, you may contact our Grievance Officer:

If you are unsatisfied with our response, you may escalate the matter to the Data Protection Board of India.

13. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts in Rajkot, Gujarat, India.

14. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated date. Continued use of the site after updates constitutes acceptance.

15. Version and Updates

This is version v1.0, effective from 26-03-2024. A changelog of updates to this policy will be maintained and made available upon request.

16. Contact

If you have any questions, please contact: